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Need Help?
If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.
If we aren’t available, drop us an email and we will get back to you within 20-36 hours!
FAQ's
How do I place an order?
Select your size, add to cart, and checkout securely.
What payment methods do you accept?
We accept major credit cards, PayPal, Apple Pay, and other secure options.
Where do you ship?
We ship to USA, Canada, Europe, Great Britain, Switzerland. Shipping times vary by location.
How do I track my order?
You’ll receive a tracking link via email once your order ships.
What is your return policy?
Returns are accepted within [X days] if items are unworn and in original condition.
Do you offer exchanges?
Yes — contact us for size or style exchanges.
How do I know my size?
Refer to our size guide on each product page.
How should I care for my clothing?
Check garment labels. Most pieces are machine washable on gentle, cold cycle. Tumble or hang to dry.
How can I stay updated on new drops?
Join our email list or follow @poshlemonadelife on social media.